El PMS The tool we offer at PROCOM is a fundamental technological tool for the proper management of establishments related to the hotel sector. From small hotels to large hotel chains, this is a tool specially designed for the management of operations in these environments.
By implementing this software, it is possible to obtain a long list of benefits to optimize different types of tasks. You will also be able to count on ideal features that allow you to have updated information at your fingertips. It is essential to know in depth what this tool offers to ensure maximum use of each function.
PMS, what features can't be missing?
El PMS is an extremely powerful technological tool capable of generating a positive impact on operations management and on the experience of staff and guests. This software allows you to take advantage of a platform specially designed and developed to meet the needs of hotels, from the smallest to the largest.
Our PROCOM software is capable of offering multiple functions and features that take efficiency and productivity to the next level. In fact, there are some key features that cannot be missing in these programs due to their importance for the sector. We will show you some of the most important ones below:
Centralized reservation management
One of the key features of our software is the ability to manage reservations from one place. This allows online, telephone or direct reservations to be made on a single platform to avoid overbooking and maximize the establishment's occupancy. It is also possible to have an availability calendar where rates can be adjusted and promotions can be made based on the season and demand.
Integration with other tools
Our PROCOM experts know very well the importance of compatibility and proper integration between tools today. Well, this tool can be integrated with other programs such as ERP software to have a much more complete system and a long list of functions at your fingertips.
Customer Management
Customer management is crucial when you want to offer the highest quality customer service and maintain your hotel's reputation. It is important that the software has a customer database to store information and offer personalized service.
Customer segmentation is also important, a feature that allows you to create groups based on various criteria to have a more complete view of the relationship with each guest.
Automation of repetitive tasks
Beyond an ideal integration with ERP systems, point-of-sale software and other technological alternatives, our software is capable of offering a high level of automation. This translates into a reduction in errors caused by human presence while positively impacting productivity and streamlining tasks.
From check-in and check-out and billing processes to updating inventory, assigning tasks and sending emails to guests, with PROCOM's SOLARIA software you can take your establishment's process development to the next level.
Reporting and analysis
Many people do not take into account that this type of tool allows them to have objective and up-to-date information at their fingertips. This allows them to improve decision-making processes and even make market predictions that benefit the hotel's growth.
It is also possible to create customised reports on different aspects such as occupancy, revenue, staff performance and more. The generation of detailed reports and analyses, in fact, allows you to identify trends, opportunities for improvement and improve decision-making processes.
Intuitive interface, security and ideal accessibility
As with other innovative tools such as the point of sale software It is important to have an intuitive interface so that anyone can take advantage of its functions. Well, hotel operations management software offers an intuitive and easy-to-use interface to streamline the different processes.
It is also responsible for protecting guest and hotel data for proper regulatory compliance and ensuring customer satisfaction. Not to mention that the virtual platform can be accessed from any mobile device or computer with Internet access. This is ideal when relevant information is required in a short time to make decisions that allow the company to reach its maximum potential.
PROCOM and its innovative solutions for hotels
El PMS is an extremely powerful software that provides the possibility of carrying out an ideal management of the operations of a hotel establishment. Its implementation allows for the optimization of different processes while repetitive tasks can be automated to improve productivity levels. We are talking about an element that cannot be missing if what you are looking for is to reach the maximum potential of your hotel.
At PROCOM we are a company with more than 25 years of experience offering innovative solutions that adapt to the specific needs of the hotel sector. Do you want to know more about our software? Contact us by email salescorporativas@procom.co.cr and we will gladly provide you with all the necessary information.
